REFUND POLICY
Thank you for purchasing short-sleeved T-shirts from this website. To ensure your shopping experience, please carefully read the following terms before requesting a refund or return.
I. Return Request Period
Customers can submit a return or refund request within 7 days of receiving the goods. Requests submitted after this period may not be processed.
II. Eligible Refund/Return Situations
Refunds or returns are eligible in the following situations:
Product has quality issues (e.g., damage, loose threads, stains, etc.);
Received the wrong product or the wrong size;
Product was severely damaged during transportation;
Product differs significantly from the page description.
If a return is requested due to personal reasons (e.g., incorrect size, dislike of color, etc.), the product must be in brand new, unused condition, and related shipping costs are usually borne by the buyer.
III. Non-Refundable/Returnable Situations
Refunds or returns are not supported in the following situations:
Weared, washed, or used goods;
Missing product tags, packaging, or accessories;
Exceeding the return request period;
Special offer or clearance items (if specifically stated on the page);
Problems caused by human error or improper use. IV. Refund Process
Contact customer service to submit a return or refund request;
Provide your order number and a description of the problem or photos;
After approval, you will receive the return address and shipping instructions;
The customer will ship the goods back as required and provide the tracking number;
After receiving and verifying the goods, we will process the refund within 2 business days.
The refund will be returned to your original payment account. The specific arrival time depends on the processing speed of the payment platform or bank.
V. Return Shipping Costs
We will bear the return shipping costs incurred due to product quality issues or incorrect shipments;
For returns due to personal reasons, the buyer will bear the shipping costs;
The original order’s shipping fee is usually non-refundable.
VI. Return Address
Please contact customer service for confirmation before returning the goods. Do not ship the goods back without confirmation.
Return Address: 1253 W NORWOOD ST RIIALTO, CA 92377
VII. Billing Information
All short-sleeved products on this website are one-time purchases.
There is no automatic renewal;
There are no subscription or membership fees;
Users only need to pay for a single order;
There will be no recurring charges.
VIII. Contact Us
If you have any questions about refunds or returns, please contact us through the website’s official email address, and we will assist you as soon as possible.